1. Introduction

HRACBI is committed to protecting the privacy of visitors and users of its website and Services. This Privacy Policy explains what information we collect, how we use it, how we protect it, your rights, and how to contact us.

2. Scope

This Policy applies to personal data collected via the HRACBI website (hracbi.com), forms, emails, telephone, and other interactions related to HRACBI activities including awareness, volunteering, complaints handling, training, advocacy and donations (where applicable).

3. Information We Collect

We collect personal information you provide voluntarily, including but not limited to: name, email address, phone number, postal address, identification documents (where needed for verification), biography, professional credentials, and any content you submit (complaints, reports, attachments). We also collect technical data (IP address, browser type, device, pages visited, timestamps) via standard web analytics.

4. How We Use Your Information

HRACBI uses personal data to: provide services; respond to complaints and enquiries; process membership and volunteer applications; organize events and training; send updates and notices (where consented); comply with legal obligations; and for internal recordkeeping and improvement of services.

5. Legal Basis

Where applicable, HRACBI processes personal data with your consent, to perform tasks in the public interest related to human-rights advocacy, to fulfill contractual obligations (e.g., volunteer agreements), or to comply with legal requirements.

6. Sharing & Third Parties

HRACBI will not sell personal data. We may share data with: service providers that help deliver HRACBI services (hosting, email, analytics), legal or regulatory authorities where required by law, and trusted partners where you have consented to sharing. Service providers are contractually required to protect data and use it only for permitted purposes.

7. Cookies & Tracking

The website uses cookies and similar technologies to improve functionality and analyze usage. You can disable cookies via your browser, but some site features may stop working.

8. Data Retention

HRACBI retains personal data as long as necessary for the purposes described (e.g., active casework, legal compliance, audit) and for a reasonable period thereafter. Retention periods vary by data type; contact us for specifics.

9. Data Security

We apply reasonable administrative, technical and physical safeguards to protect data. No internet transmission is completely secure; we cannot guarantee absolute security, but we continuously improve measures to guard data.

10. Your Rights

Subject to applicable law, you may have rights to: access, correct, delete, or restrict processing of your personal data; object to processing; and request portability. To exercise rights submit a request to info@hracbi.com with “Privacy Request” in the subject line.

11. Children

HRACBI’s Services are not intended for children under 16 without parental consent. We do not knowingly collect personal data from children under 16.

12. International Transfers

If personal data is transferred outside India for HRACBI operations or to processors, HRACBI will ensure appropriate safeguards consistent with applicable law.

13. Complaints & Grievance Redressal

For privacy complaints or grievances contact:

We will acknowledge and investigate complaints in line with applicable law and aim to respond promptly.

14. Changes to this Policy

HRACBI may update this Policy. We will post the revised policy on the website with an updated "last updated" date. Continued use indicates acceptance.

15. Contact

For questions about this policy or privacy requests contact: info@hracbi.com or call +91 96866 16555.

Last updated: 2025-12-05